We are don’t have a CRM partner (or are unhappy with our current CRM partner) and would like to know how CABC could help us develop the way we use our CRM.

Here's how we can help

CABC have been providing clients with support for their CRM systems for over 15 years, in this time we’ve worked with a wide range of businesses and have developed a range of support and consultancy services which we hope meet most people’s needs. Talk to us and we’ll be pleased to explain our approach to partnering with our clients to help them achieve CRM success.

We will normally approach any new engagement on two levels: Business and Technology our consultants will want to understand how your business works and your CRM Vision. At the same time we normally audit the installation you currently have in place as this helps us to become familiar with it and provide our support team will need, secondly we can highlight any issues that might be found.  Call us on 01635 570970 to discuss the future of your CRM project.

The services we offer include:

A dedicated help desk to resolve immediate application issues, with managed escalation to consultants and Microsoft if required.

Flexible remote management options. If you have or don’t want to deal with how to administer your CRM our team can do this for you leaving your staff free to get on with the task of using it!

CRM mentoring. Our consultants can work with you on an ongoing basis to help develop the way you use CRM in your business and to help you deliver business changes that exploit the capability of Microsoft Dynamics CRM. Ask us for details.

CRM training. To get the best from your system you staff must understand how to correctly use the CRM or custom training courses can be written to focus specifically on those areas of the system that are of most importance to you. Learn more...

New version deployment and update. We can help you plan and implement new versions of Dynamics CRM at the right time for your business so that you are always sufficiently up to date to meet the changing demands of your users.

Customisation and development. When your needs are best met by a customized solution extending and enhancing the way your CRM works or integrates with other systems our development team are ready to help.